Visceral response to diagrams

I showed a new diagram to a business client.  She said “My visceral reaction is…”  and I knew the diagram would need re-arranging.

At the top of the diagram, smack-dab in the centre, was a central management organization.  The peripheral organizations are leery of centralization, and we need their “buy-in”.  So I was asked to move the management organization to the side, making it look like a supporter rather than a governor.  Never mind IT’s modeling conventions.

The diagram was logically correct, but first impressions count!

One thought on “Visceral response to diagrams

  1. Graphics are about communicating information. This is a good example about thinking through what you are saying with a diagram – conventions be darned!

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