Skills

If you are searching for someone to create a particular type of diagram or document, this is a long list of deliverables that I have created and reviewed. My language, communication and software skills are also listed amongst these tools for tackling complexity.

Strategic Planning

  • Vision
  • Mission /  Mandate / Purpose
  • Goals / Objectives / Outcomes / Impacts
  • Values / Principles
  • Customer Segments
  • Advantage / Differentiation
  • Competitive Analysis (Porter’s 5 Forces)
  • SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats)
  • Implementation Road-map
  • Value Management (Benefits Realization)
  • Financial statements

Measurement / Evaluation / Analytics

  • Performance Measures / Metrics / Key Performance Indicators (KPIs)
  • Balanced Scorecard
  • Business Intelligence reporting / analytics
  • Survey questionnaire design
  • Statistical analysis

Business Design

  • Business Plan
  • Business Model Canvas
  • Value Proposition Canvas
  • Value chain
  • Capability Model
  • Capability Maturity Assessment
  • Organizational Culture Wheel
  • Organization Chart

Business Architecture

  • Business Context Model / Enterprise Context Model
  • Business Function Model
  • Program Profile
  • Service Profile
  • Service Integration & Accountability Model
  • Business Network Model  / Resource Flow Map
  • Stakeholder Needs Matrix / Target Group Needs
  • Party Roles
  • Locations and Geographic Areas
  • Cycles of Events

Cause and Effect

  • Fishbone diagram (Ishikawa diagram) for Root Cause Analysis
  • Program Logic Model / Theory of Change
  • Likelihood & Impact Risk Assessment
  • Causal Loop Diagram
  • Stock & Flow Diagram

Service Design

  • Customer Journey Map / Experience Map
  • Personas
  • Customer Profile

Business Analysis

  • Business Process Model / Workflow diagram / Swimlane diagram (in BPMN  or UML Activity Diagram notation)
  • Business Rules / Policies
  • Use Cases / UML Use Case Diagram / Use Case Specifications
  • RFP requirements

User Experience Design

  • Sitemap
  • Menu hierarchy
  • Wireframes / Screen Designs

Information & Data Architecture

  • Conceptual Data Model
  • Logical Data Model
  • UML Class Diagram
  • Data standards / Reference data models
  • Data Quality Assessment
  • Fact & Dimension Matrix (Data Warehouse Bus Matrix)
  • Dimensional Data Model
  • Business Intelligence reporting requirements
  • ETL specifications (Extract, Transform & Load)

Information Management

  • Information Management Strategy
  • Metadata Standard or specification
  • Glossary of terms & definitions
  • Controlled Vocabulary / Taxonomy / Thesaurus
  • Classification
  • File Plan (for Record & Document Management)

Enterprise Architecture

  • TOGAF 8 Certified
  • Zachman Framework
  • Meta-models (developing/adapting models & notation)
  • Reference models
  • Modelling guides
  • Passed EA governance approvals (Ontario ACT & ARB)

Privacy & Security

  • Conceptual Privacy Impact Assessment
  • Conceptual Threat Risk Assessment

Project Management

  • PMBoK
  • Business case
  • Cost-benefit analysis
  • Options analysis
  • Project charter
  • Project plan
  • Work breakdown structure
  • Project schedule
  • Budget
  • RACI Chart
  • Project Status Report
  • Steering Committee Agenda & Minutes
  • Communications Plan
  • Change Management Plan
  • ITSM Change Request
  • Close-Out Report (Lessons Learned)

Languages

  • English (native)
  • French (working knowledge)
  • Spanish (travel)
  • German (courses)

Visual Arts

  • Acrylic painting
  • Collage / mixed media
  • Sculpture
  • DSLR Photography
  • Graphic design

Software

  • MS-Windows
  • Android
  • MS-Office (Word, Excel, Powerpoint, Outlook, Access), MS-Sharepoint
  • Diagramming:  MS-Visio, Kumu
  • Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • MS-Project
  • Video production in Camtasia
  • Data modelling / CASE tools:  ERwin, PowerDesigner  Oracle Designer
  • Collaborative cloud, e.g. Google Docs, Slack, Trello
  • WordPress.com
  • Social media marketing (Twitter, Pinterest, Facebook, Tumblr)
  • Lapsed coding skills (SAS, Visual Basic, XLispStat, Smalltalk, Pascal)